Annual software updates are available at Crystal Instruments Product Support site: https://customer.go-ci.com/Support/web/login.aspx
Crystal Instruments is pleased to provide a convenient “Product Support” site for customers. Users can visit the site to access the following helpful features:
Hardware: view the warranty and hardware version for your system.
Software Updates: view your software renewal period, download software, and download license keys.
Technical Documents: download instructions and product notes
Support: submit a support case or report bugs online. View the status of a repair or calibration order.
Manuals: download product manuals
Helpful links:
Retrieve lost passwords (enter your product serial number & email)